Salesman was straightforward, and never tried to pressure a sale, telling us to go away and think about it if we were unsure. A previous garage visited had said the deal being offered was only available there and then. Not a way to do business in my world. Volkswagen garage was also very pleasant when the car was collected, and time was taken to make me feel special with my new car, which was appreciated

Smith, Volkswagen Mansfield

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Terms and Conditions

Disclaimer

Whilst Vertu Volkswagen makes every effort to ensure that the information contained in this website is accurate and current, we give no warranty or undertaking as to the quality, or freedom from error, of the contents of the website. The access or use by you of the contents of this website is entirely at your own risk. Vertu Volkswagen does not make any representation or warranty and expressly disclaims any and all such warranties and terms in respect of any products, services, information or materials. Depending upon the specification, purchasing a new vehicle may involve a time delay between ordering the vehicle and taking delivery. Images of our used car stock may have been digitally altered. This process is done to remove point of sale material from the vehicle and to add a digital backdrop.

Privacy Policy

Please see the privacy policy for details of how data is collected and used.

View Our Privacy Policy

Third Party Links

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable directly or indirectly, for the (1) the privacy practices of such websites (2) the content of such websites, including (without limitation) any advertising, content products, goods, or other materials or services on or available from such websites or resources or (3) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Contains Ordnance Survey data © Crown copyright and database right 2013. Contains Royal Mail data © Royal Mail copyright and database right 2013

Status Disclosure

The Financial Conduct Authority (FCA)
The Financial Conduct Authority (FCA) is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

Which products do we offer
We offer vehicle purchase price protection
We offer consumer finance products

Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs for Vehicle Purchase Price Protection and finance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
We act as credit brokers, and we are not a lender but we can introduce you to a number of lenders who may be able to help finance your purchase, we can only introduce you to these lenders, however, we are not financial advisors.

What will you have to pay us for our services?
No fee is payable for our services, however, a lender may pay us commission for making an introduction of business.

Who regulates us?
We are authorised and regulated under interim permission by the Financial Conduct Authority.

Ownership
Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA

What to do if you have a complaint
By e-mail: [email protected]
In writing: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA
By phone: 0191 491 2121

Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arrangement is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS.

Website use

All intellectual property rights (including but not limited to copyright, trade marks, design rights and database rights, both registered and unregistered) in this website and its contents belong to Vertu Motors plc or one of its group or affiliate companies, or its licensors, or are otherwise used by Vertu Motors plc as permitted under applicable law. No usage rights of any of this website or its contents are licensed to you unless expressly stated in these Terms and Conditions.

You may view, copy and print the contents of this website for your own personal, private, non-commercial use. You agree to make use of this website and its contents only for lawful purposes. You may only establish and/or operate visible or invisible links to this website with the prior consent in writing of Vertu Motors plc.

You may not copy, reproduce, republish, adapt, modify or otherwise use any of the contents of this website for any other purpose (in particular any public, commercial purpose) without the prior consent in writing of Vertu Motors plc. You may not directly or indirectly make use of any software or system in order to extract systematically, routinely or regularly data from this website or its contents. You may not use this website or its contents for any unlawful or malicious purpose, or for the purposes of causing offence, or any defamatory or libellous activity.

Without prejudice to the generality of the paragraphs above, Vertu Motors plc prohibits the use in conjunction with the website of any automated system or software, whether operated by a third party or otherwise, to extract any data or content from this website for comparative websites or any other commercial purpose, without the prior consent in writing of Vertu Motors plc.

Vertu Motors plc reserves the right to monitor your usage of this website and to suspend access to or use of this website if your use contravenes these Terms and Conditions and Vertu Motors plc also reserves the right to take such action as it considers necessary in relation to any unauthorised use of this website.

Telephone Calls

In our continual effort to improve our levels of customer service, please be aware that calls may be monitored and recorded for training and quality purposes.

Competition Terms and Conditions

Competitions are open to anyone aged 16 or over. Competitions are free to enter and the winner will be drawn randomly. No alternative prize will be offered. Should you win, we will notify you directly for your contact information. We will not share your contact information with any third party. The winner will be posted on the site. Strictly one entry per person and duplicate entries will be cancelled.

Cookie Policy

Please see the cookie policy for details of how cookies work on our websites

View Our Cookie Policy

Terms & Conditions | Prize Draw - £150 Amazon Gift Voucher | Vertu Motors plc, trading as Vertu Volkswagen

This competition is provided by Vertu Motors plc, a company registered in England and Wales with company number 05984855 whose registered office is at Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, NE11 0XA.

1) PRIZE: ONE

winner will receive 1 Gift Voucher (the "Prize") There is no cash alternative to the Prize and it cannot be exchanged for any other prize or tickets for any other event.

2) ELIGIBILITY:

This competition is open to any person resident in the UK who is 18 years, or older. Employees of Vertu Motors plc or its affiliates, subsidiaries, advertising or promotion agencies are not eligible, nor are members of these employees' families (defined as parents, children, siblings, spouse and life partners).

3) TIMING:

This competition runs from 1st February 2018 to 23:59 on 28th February 2018 (the "Promotion Period").

4) ENTRY:

To be entered into the competition, you must access your 'Stay Connected' personal marketing preferences page of our website: www.bristolstreet.co.uk/preferences (the "Website"). The competition winner(s) will be selected by Vertu Motors plc (in its absolute discretion). Each person may only enter once and must only enter on their own behalf. Entries will be ineligible if they:

  • • are incomplete;
  • • are found to be part of an attempt to use multiple accounts to enter;
  • • violate the rights of any other person or entity;
  • or
  • • are received outside of the Promotion Period (See 3) TIMING)
  • or
  • • are reported to violate the terms governing use of the Website.

No purchase is necessary to enter the competition and you are not required to tick 'Yes' to any form of marketing to be entered. Entry constitutes full and unconditional acceptance of these Terms and Conditions which may be updated from time to time. It is your responsibility to check the most recent terms applicable. Vertu Motors plc reserves the right to disqualify anyone who violates these Terms and Conditions.

5) USE OF YOUR ENTRY:

Any personal data you provide when you enter may be used for future Vertu Motors plc and any subsidiary company's marketing activities only if you indicate your consent to such activity. Otherwise, this personal data will be used only for the operation of, and in connection with, this competition.

6) SELECTION OF WINNERS:

1 winner(s) will be selected on 1st March 2018 (for further details see 4) ENTRY above) ("Potential Winner"). The Potential Winner(s) will be contacted by Vertu Motors plc or agents acting on its behalf via, email, telephone or the Website to claim their Prize. If a Potential Winner has not confirmed receipt of the notification and complied with these Terms and Conditions within thirty-two (32) hours of the first attempt, another Potential Winner may be selected to replace them and the original Potential Winner will cease to be entitled to the Prize. A Potential Winner may be asked to provide identification and any other documents as may be deemed necessary to prove their eligibility for the Prize before they are entitled to receive it.

7) OTHER:

No correspondence will be entered into regarding either this competition or these Terms and Conditions. In the unlikely event of a dispute, Vertu Motors plc's decision shall be final. Vertu Motors plc reserves the right to amend, modify, cancel or withdraw this competition at any time without notice at any time before the Prize(s) is claimed. Participants in this competition agree that Vertu Motors plc will have no liability whatsoever for any injuries, costs, damage, disappointment or losses of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this competition. Nothing in this clause shall limit Vertu Motors plc's liability in respect of death or personal injury arising out of its own negligence or liability arising out of its fraud or any other liability which may not be excluded by operation of statute.

8) SPIRIT OF THE COMPETITION:

If an entrant attempts to compromise the integrity or the legitimate operation of this competition by hacking or by cheating or committing fraud in ANY way, we may seek damages from that entrant to the fullest extent permitted by law. Further, we will disqualify that entrant's entry to this competition and may ban the entrant from participating in any future competitions run by Vertu Motors plc or any of its subsidiaries, so please enter fairly.

£500 Off New Cars Event - 22nd - 25th June 2018

Terms and conditions: Offer ends 31/08/18. £500 off available on 18 Reg cars delivered by 30/09/18. Terms and conditions apply. Excludes Bristol Street Motors Dacia, Farnell Land Rover, Farnell Jaguar, Infiniti Newcastle, & Vertu Honda Dealerships.

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