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Just over a fortnight ago I visited your Mansfield branch looking for a used Volkswagen Polo. You had nothing at that point that I was interested in. Rather than me leaving with nothing and looking elsewhere one of your salesmen spent time speaking to me and finding out all my (many) requirements. He then searched for a car matching all of these requirements and importantly matching my budget. Unfortunately The Salesman had to ring to say one I was potentially interested in had just been reserved and again knowing what I was after he again spent time and located another one for me which I liked the sound of. He reserved the car for me and had it brought to Mansfield for me to look at. I visited and checked the car which I liked and other than a couple of minor issues which he had rectified it was exactly what I was looking for, so I purchased the car which I collected yesterday. I would like to say that the Salesman gave us excellent customer service every step of the way, he was never pushy in any way, was extremely helpful also very polite and friendly. He was the reason we purchased from Volkswagen Mansfield and will visit again in the future.
A Starbuck, Volkswagen Mansfield
Thank you to the team at South Hereford Garages in Whitchurch and specifically the Saleman for helping my son buy his first car.
He has just passed out from Army and was in need of purchasing a car in a very small time frame so he can drive back to his new camp. The Salesman was excellent with him considering he was a first time buyer and really helped with the specific of the car he needed, realistic mileage and sorting out a quick turnaround etc.
My son is very excited about picking up his new Polo and the service he got from the team has removed a huge amount of stress that was hanging over him which was threatening to ruin his leave.
J Bacon, Volkswagen Whitchurch
The service receptionist really was fantastic. So cheerful and helpful! An absolute perfect start to the day.
S Winfield, Volkswagen Nottingham North
I would like to say thank you and well done for the most professional service I have ever had at any dealership.Great doing business with you and I would recommend this dealership.
M Gardener, Volkswagen Lincoln
Very happy with my new car! I received an excellent service from my salesman, very helpful, knowledgeable and made the whole process of buying the car an easy and enjoyable one. Thank you!
R Carlisle, Volkswagen Boston
My experience at Vertu Volkswagen Boston was memorable because we got a great car at a great price. The handover was fast and efficient and seeing the car under wraps in the showroom with signage welcoming us to take delivery of the vehicle was a nice touch. Both the handover staff member, and the General Manager who personally greeted us, were very polite and helpful and could not do enough for us. Even picked us up from the local train station
Lane, Volkswagen Boston
I'd definitely recommend Vertu Volkswagen Boston because the sales team was amazing they dealt with all our needs very professionally nothing was a problem and they arean asset to your company and if i hear of any friends ,family or workmates needing a new or used car Vertu Volkswagen will be the first names i will give to them . After numerous bad dealings with other car dealers in the past they have shown that Vertu are a cut above the rest and you pride your selves on customer service/relations , i just wish i had come to you guys from the start of my motoring life . Thank you all again for making my car purchace so smooth . Best wishes Mr Ashberry ”
M Ashberry , Volkswagen Boston
Excellent customer service and a very positive experience. The sales executive I dealt with was excellent, an asset to your company. Well done
M Fricker , Volkswagen Boston
The service, product and the whole experience could not be bettered. Congratulations to VW Boston for a winning team! (With special thanks to the sales team for their assistance and to the general manager who took time out to talk to us). We will certainly be buying another new car from here and will readily recommend family and friends to this excellent dealership.
M Bolton , Volkswagen Boston
Just wanted to say thank you for the exceptional customer service given to both my wife and myself in purchasing our nearly new VW. I believe a quality vehicle and exceptional customer care should go hand in hand, and at Volkswagen Boston it definitely does. I say this from experience as this vehicle is our sixth Volkswagen we've purchased, our second from Volkswagen Boston and the third they will be maintaining. So thank you all once again and as for the flowers for my wife, speechless doesn't come close. You have an exceptional customer service team and I expected and received no less.
N Steele, Volkswagen Boston