Customer Testimonials

I picked up my new car last week and just wanted to let you know about the excellent customer servcie I received. The sales executives could not have been more helpful, their professionalism alongside their friendly approachable manner made the whole experience very pleasant. I will certainly be recommending your dealership to my friends and family.

I would like to mention the excellent customer service I experience from your sales executives. I was impressed with the speed of response in following up my initial enquiry. The sale was handled with utmost professionalism and your sales staff are a credit to your company.

The sales executive was first rate in his communication and feedback in arranging the car for myself, I bought the car on the back of his video, yes I never viewed the car and it was delivered to my office in Hatfield in pristine condition. Would I recommend Vertu Motors Volkswagen, yes I would for the way the issues were dealt with.

Having recently taken delivery of a new VW Passat from your Bristol Street Motors Nottingham South VW Branch, we would like to say how delighted we are with the car. In particular, we were impressed with the professional way in which the sales executive handled the supply of the vehicle from start to finish. Also his overview of the car and controls, etc were clear and as yet we have had no need to refer to the handbook. The handover ceremony was a lovely touch. We now look forward to many miles of safe and reliable motoring.

Many thanks to everyone at Vertu Volkswagen when I recentl visited to purchase a new car. The team literally couldn't do enough, and Andy, who we dealt with, was superb - amazingly helpful knowledgeable and not pushy - he is a credit to the company.

I am very pleased with the service that i received, it was second to none from the moment i walked in the door. All in all i had a good customer service with friend staff.

I would like to pass on my thanks, as the service i received was 2nd to none. I will definitely recommend to my friends, many thanks

I just wanted to drop a quick note to express my thanks to the bodyshop team at your Bristol Street Motors Volkswagen Nottingham branch. They were efficient and provided superb customer service� with a quality outcome that I am most pleased about.

The names that spring out from a �front of house' perspective were:.

� Michelle � reception who managed the logistics
� Gary � who kept me updated on the progress and obviously knew his trade extremely well

The whole �experience' was also wrapped well by meeting Geoff, your new General Manager, who also invested time to talk to me � very impressive!

I will be looking for a car for my daughter � I know where my first port of call will be!

I hope that the team can be recognised for their excellent service � and are a credit to your Bristol Street Motors brand!

Thanks again.