Customer Testimonials

I had a problem with 12v power socket on my newly acquired golf . One phone call requesting to bring my car in any time, I was there within 40 mins of the phone call, the Sales Executive who sold me the car was with me within seconds of arriving and helped the process along . A very able technician was with my car within minutes and sorted what was not as straight forward a problem as I thought. This is what I call excellent after sales service, very rare these days in the motor trade. Well done and thank you.

I had a great experience at Bristol Street Versa because the service was fantastic and the knowledge and courtesy of the staff could not have been better.

Everybody is great at this dealership, they go a long way to meet your car needs!

It is easy to make appointments, things are explained and the job is done on time but above all everyone is so courteous.

I was placed in the capable hands of the service team, I am very happy with the service I have received.

I would like to take this opportunity to draw to your attention the outstanding sales team at Vertu Mansfield. I recently purchased a new UP, my third vehicle from this dealership and the professional customer service I received was second to none. The dedicated team show incredible attention to detail from start to finish was a lesson in how to sell vehicles and retain a strong customer base. I cannot speak too highly of the whole team. But I would also like to add that it was the exceptional service department that persuaded me to initially purchase my very first VW from yourselves some six years plus, and it will be both the servicing and the outstanding sales team that keep my business long into the future. Please pass on my comments to Mansfield they are one in a million and are accredit to the Vertu brand.

The service at this dealership is next to none!

Thank you for making my car hunt pleasurable!

my daughter and I picked up her new car from your branch, we were served by a sales agent and felt their level of service has been excellent throughout and we also felt comfortable with their level of honesty.

If I were to change my car, here would be the first place I would commence my search.

Thanks.

Just over a fortnight ago I visited your Mansfield branch looking for a used Volkswagen Polo. You had nothing at that point that I was interested in. Rather than me leaving with nothing and looking elsewhere one of your salesmen spent time speaking to me and finding out all my (many) requirements. He then searched for a car matching all of these requirements and importantly matching my budget. Unfortunately The Salesman had to ring to say one I was potentially interested in had just been reserved and again knowing what I was after he again spent time and located another one for me which I liked the sound of. He reserved the car for me and had it brought to Mansfield for me to look at. I visited and checked the car which I liked and other than a couple of minor issues which he had rectified it was exactly what I was looking for, so I purchased the car which I collected yesterday. I would like to say that the Salesman gave us excellent customer service every step of the way, he was never pushy in any way, was extremely helpful also very polite and friendly. He was the reason we purchased from Volkswagen Mansfield and will visit again in the future.

Thank you to the team at South Hereford Garages in Whitchurch and specifically the Saleman for helping my son buy his first car.
He has just passed out from Army and was in need of purchasing a car in a very small time frame so he can drive back to his new camp. The Salesman was excellent with him considering he was a first time buyer and really helped with the specific of the car he needed, realistic mileage and sorting out a quick turnaround etc.
My son is very excited about picking up his new Polo and the service he got from the team has removed a huge amount of stress that was hanging over him which was threatening to ruin his leave.

The service receptionist really was fantastic. So cheerful and helpful! An absolute perfect start to the day.

I would like to say thank you and well done for the most professional service I have ever had at any dealership.Great doing business with you and I would recommend this dealership.