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Customer Testimonials

Showing 1 to 12 of 20 testimonials that match your search

We visited your site in Nottingham today for a viewing and test drive of a used T-ROC. We were met by the Sales Executive who was courteous and welcoming from the start. They carefully talked us through the process of the test drive and the valuation of our P/Ex. There was absolutely no pressure and they took us to see the car....we were blown away by it's condition. My wife and I took it for a spin and when we got back, I immediately cancelled a viewing of an Audi Q2 we had later in the day in Bradford. The Sales Executive is a real asset to your business, they made us feel relaxed throughout and by the time we left, we were both delighted with our experience and our car. Fantastic dealership and fantastic sales staff!! Thankyou.
Mr Hallam
Volkswagen Nottingham South
Hi Vertu, I recently purchased a used VW from your Nottingham South showroom. As I live over 100 miles away from that dealership I used the walkround video service to view the car and had a chat with the Sales Executive, to find out the cars details. The Sales Executive was friendly and easy to deal with. I purchased the car as a result of my conversation with the Sales Executive and online view. A pickup date/time was arranged. At the showroom, I enjoyed the showroom hospitality, chatted with the Sales Executive, some of the Managers, all were very open and friendly. The car wasn't quite fully prepped when I arrived, but I was looked after, kept informed by the Sales Executive it was being finished off....(onsite wheel refurb was being finished)... and given some personal hospitality by the Franchise Manager because of the unanticipated wait. To be fair it was an unexpectedly busy afternoon in the showroom on New Years Eve! When the car was presented it was 'as new'... I was impressed. But I would really like to mention the 'personal' touch from the staff which was very well received...Thanks you all. Please take this positive feedback, and you will be my first call when it's time to replace my vehicle.
Mr A Wilkinson
Volkswagen Nottingham South
my daughter and I picked up her new car from your branch, we were served by a sales agent and felt their level of service has been excellent throughout and we also felt comfortable with their level of honesty.

If I were to change my car, here would be the first place I would commence my search.

Thanks.

J O'Donovan
Volkswagen Nottingham South
I was driving past the dealership this morning when my car developed a problem. I am a Vertu Citroen customer but needed a phone as my phone was not working. A young lady on reception let me use the phone to ring the AA and made me a cup of coffee while I waited. Top marks to the young lady and thank you Volkswagen for coming to my assistance.
A Gadsby
Volkswagen Nottingham South
Exceptional service from everyone concerned. Car repair top quality. Very impressed. The guys who returned the car and also transported us home after we took the car in were very polite and helpful. The service we received was second to non. Thank you
J Sharman
Volkswagen Nottingham South
We have absolute trust in the integrity and expertise of the Vertu VW Nottingham South team - we cannot promote them too highly.
B Baines
Volkswagen Nottingham South
Hi,
Just wanted to send a quick email to say thanks for the brilliant customer service I recieved on Monday - I brought in an old grey vw polo with a broken lock (couldnt even lock the car) they got the whole problem fixed in under 20 mins, including fixing the central locking.
You saved me so much hassle, I will definitely be back if I need anything else doing!
Thanks again and best wishes,
Reeves
Volkswagen Nottingham South
i felt i had to tell you what a great time i had at Bristol Street Motors, from booking the car in for the MOT and service the service adviser was very helpful.
So all in all your team are GREAT.
E Haywood
Volkswagen Nottingham South
I would like to thank everybody but especially the sales team who assisted me in obtaining my new VW. Their professionalism, product knowledge & all over friendliness was outstanding. Infact everybody who we spoke with there were extremely helpful and courteous. I am very happy with my new Tiguan it is a pleasure to drive and the quality is second to none.
G Paolo
Volkswagen Nottingham South
I cannot speak more highly of your sales executive. He was extremely helpful and professional to deal with and the transaction was seamless. He should have a long and successful career in your industry. The car was also prepared to a very high standard, so very well done to your
backroom staff too.
D Lee
Volkswagen Nottingham South
All of the team delivered exceptional customer service and really made buying this car even more enjoyable.

M Coomes
Volkswagen Nottingham South
I have always been pleased with the service from Vertu Volkswagen Nottingham South. My wife and i were very impressed by the service provided throughout.
R Short
Volkswagen Nottingham South